When it comes to managing quality, there's a lot of help available. Quality professionals use numerous methods, metrics, tools and techniques. At the heart of them all is a focus on stakeholders, robust processes, strong leadership and continual improvement.

Management systems defined by international standards such as ISO 9001 (for quality management systems), ISO 14001 (for environmental management systems) and ISO 45001 (for occupational health and safety systems) help organisations manage quality effectively. More and more organisations are now bringing these various systems together to create integrated management systems.

The CQI supports its members in achieving all of the above through professional recognition, development, knowledge sharing and networking.